Etiquette & Protocol

Behaviour Policy

Last Updated: 27 Nov 2020

We have a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.