Temporary Changing Room Closures – 28/08

Due to essential shower maintenance, the male dry-side showers will be closed on Friday 28th August from 8.30am - 10.30am. The female dry-side changing rooms will be closed completely from 7.30am - 9.30am. We apologise for any inconvenience caused and thank you for bearing with us.

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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
  • The number of stamps a customer can collect is not restricted per day​
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
  • Stamps are not transferable​
  • Loyalty card can be used in any Serco leisure centres​
  • Offer includes all hot drinks available at the centre ​
  • Offer excludes seasonal & speciality hot drinks​
  • No alternative drinks are available as part of this offer​
  • Loyalty card will be retained by our team once completed​
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
  • Offer subject to availability​
  • Serco Leisure Operating Ltd have the final decision on any discount given ​
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​